Privacy Policy

Creative Salone ("we", "us") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and the choices you have.

• Account data: name, email, phone number, national ID (for verification).
• Profile data: discipline, location, bio, gender, date of birth (for anonymised analytics only).
• Transaction data: order history, payment references, payout details, earnings.
• Content: uploaded works, product listings, and media files.

• To provide and manage your account and profile.
• To process orders, payments, and payouts.
• To verify identities and build finance-ready track records.
• To generate anonymised, aggregated sector insights for ministry partners.
• To prevent fraud, disputes, and misuse of the platform.

We do not sell your personal data. We share data only with:

• Payment providers (Flutterwave) to process transactions.
• Field agents and admins for verification purposes.
• Financial partners when you apply for a loan (with your consent).
• Ministry partners receive anonymised, aggregated data only, with no personally identifiable information.

Gender and date of birth are collected solely for anonymised sector analytics (e.g., youth and gender representation in the creative economy). They are never displayed publicly on your profile.

We retain your data for as long as your account is active. Financial and transaction records are retained for a minimum period as required by applicable law for audit and regulatory compliance.

• Access and review the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account (subject to legal retention requirements).

Privacy questions? Contact us at hello@creativesalonepass.sl.